VISITORS AND CHILDREN

All clients are to attend their appointments alone, this includes children. There is a strict policy due to insurance and safety purposes.

BOOKING FEE

All booking fee’s are non refundable and only transferable once and are used to secure your appointment.

NO SHOW POLICY

Clients who do not to show to their appointment and fail to notify belle-issa beauty, will immediately lose their booking fee and no future bookings will be made without the full treatment paid prior to their appointment. Also clients who no show and fail to attend to their appointment will be charged 50% of the appointment cost and the deposit paid will be void. This payment will be automatically charged from the card used when creating the booking online. We understand that things happen, however please respect that this is a business and our policy stands for all clients.

RUNNING LATE

You are expected to arrive on time to ensure we can perform the full service you have booked in for. We are usually fully booked each day, so usually don’t have the ability to push back appointments. If you do arrive late, we will do it as soon as possible in the remaining time. Though beware if you have arrived late, the full services may not be performed. 

CANCELLATION AND RESCHEDULING POLICY

We ask should you need to reschedule or cancel your appointment that it is required to  give 24 hours notice. If no notice is given within the required time then the booking fee paid is forfeited no matter the reason given. By going ahead with the your appointment you are confirming you understand and agree to these terms and conditions.